Refund policy

At TRIZO, your trust matters more than any single sale. That's why we offer a simple, honest return process.

Return Window
You can request a return within 7 days of receiving your order.

Conditions for Return

• Item must be unused, unworn, and in original packaging
• Original invoice/order confirmation must be provided
• Item must not be damaged due to misuse

How to Request a Return

1. Contact us within 7 days at 0309-2948443 or trizolifestyle@gmail.com
2. Share your order number and reason for return
3. Our team will guide you through pickup/drop-off

Refund Process
Once we receive and inspect the returned item, your refund will be processed within [X business days — fill this in once you finalize with your payment/COD process]. Refunds are issued via [bank transfer / original payment method — specify].

Exchanges
If you'd prefer a different size, color, or model instead of a refund, let us know when you contact us — we'll prioritize exchanges over refunds where possible.

Non-Returnable Situations

• Items damaged after delivery due to customer handling
• Items returned after the 7-day window without prior communication